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Woolworths Supermarkets update on Ex-Tropic Cyclone Alfred and ongoing weather impacts

Monday, 10 March 2025:

Comments from a Woolworths spokesperson: 

“After a difficult weekend for communities across South East Queensland and Northern New South Wales, easing weather conditions and updated advice from local authorities have allowed us to reopen the majority of stores and get trucks back on the road.

“With a number of communities still on flood-watch, we’re continuing to closely monitor conditions and the advice of authorities to ensure the safety of our team and customers. 

“In the areas still under weather alerts, we encourage customers to continue to check our website for their local store’s updated opening times as they may change based on the latest warnings.

“In the last 32 hours more than 300 truckloads have left our Brisbane distribution centres on route to our stores across Queensland and Northern New South Wales, as our teams work hard to restock our shelves.

“While this is great progress, getting our stores back to normal will understandably take some time. 

“We thank customers for their patience and understanding as stock availability per store will be variable and not all their favourite products will be available immediately.

“We are incredibly grateful to our team members who continued to serve their communities during the uncertainty in the leadup to this major weather event, and have been back at work almost immediately after to ensure our customers can access food and groceries.”

Background:

  • While Woolworths' Pialba store in Hervey Bay closed yesterday afternoon due to heavy rains and flooding, nearby stores at Eli Waters and Urangan remain open.

 

Please contact media@woolworths.com.au for anything further.