Team Members
Our team is a top priority at Woolworths Group. This is why we strive to create a supportive environment that ensures everyone can feel valued, respected and have the opportunity to thrive.
As part of this commitment, our Team Member Speak Up service offers an independent avenue (external to Woolworths Group) where you can confidentially raise matters if you ever feel that a concern you have can’t be dealt with internally.
To raise a team member concern online, please go to the Speak Up website.
Or via the following toll free phone numbers:
- Australia - 1800 334 319
- New Zealand - 0800 393 76736
To review our Speak Up policy in English, please click here.
Suppliers
At Woolworths, we are committed to open and positive relationships with all of our suppliers.
We recognise, however, that a situation may arise where a supplier feels an important concern can’t be dealt with directly with us, and where the supplier would prefer to use an independent and confidential avenue for raising the concern. We have created the Supplier Speak Up Service for this purpose.
Suppliers (or their workers) can contact Supplier Speak Up online or by the toll-free numbers below. If required, interpreters are available in other languages in addition to those countries listed below.
To raise a supplier concern online, please go to the Speak Up website.
Or via the following toll free phone numbers:
- Australia (Suppliers) - 1800 772 173 (Supplier Speak Up Policy - English)
- New Zealand - 0800 393 76736 (Supplier Speak Up Policy - English)
- Grocery Code of Conduct - 1800 4GROCERY (1800 447 623)
- China (Hong Kong) - 800 969 643
- Thailand - 1800 012 655
- India - 000 800 0501 474
- Malaysia - 1800 81 0010
- Philippines - 1800 1 322 0463
- Bangladesh - 0 9610 998444
- International - +61 2 8522 9508 (Note: international call charges apply)