Tuesday, 13 October: Over 35,000* products including family and household essentials can now be delivered directly to Aussie doorsteps in as fast as 60 minutes**, with BIG W today announcing its launch on DoorDash.
Toys, electronics, clothing, pet necessities, and more can now be ordered directly through DoorDash during BIG W store trading hours, with the majority open 8am–7pm***. Delivering great value, nearly two-thirds (65%) of BIG W products on the DoorDash app are priced under $20.
The BIG W service launches today across 156 stores, offering on-demand delivery to over 80% of Australians, with plans to expand to more stores by the end of the month. This rollout follows a 10-store pilot launched on September 30.
The move sees BIG W become the first discount department store in Australia to offer ultra-convenience for customers via on-demand delivery on DoorDash.
Launching ahead of the busiest trading period of the year, families can now get rapid access to Black Friday deals, Christmas gifts, Halloween costumes and summer gear, alongside BIG W’s viral beauty, fashion, and homewares range drops.
This rollout comes after a surge in demand since BIG W’s launch of Same-Day Delivery powered by DoorDash in May, with small appliances, nursery essentials, toys, and bed linen amongst the most popular items.
Director of BIG W X, Jo Hicks said: “We know family life is chaotic and that our customers are looking for ways to ease the pressure when time isn't on their side.”
“By partnering with DoorDash we’re helping make shopping with us even more convenient, whether that means getting an emergency activity to keep the kids busy, a set of glasses right before extra guests arrive, a last minute gift or a new outfit, customers can get what they need delivered in as fast as an hour without leaving home.”
Simon Rossi, Vice President APAC, DoorDash, said: “BIG W’s huge range makes this an exciting addition to DoorDash. From toys and clothing to beauty, homewares and small appliances, Australians can now shop more than 35,000 products through both the app and web. Whether it’s getting ready for Christmas or picking up something the family needs today, we’re making it easier to shop BIG W with delivery in as fast as 60 minutes.”
The new partnership joins BIG W’s existing convenience offers, including free Pick Up from all Stores, free Metro Delivery on all orders over $59, and free Direct to Boot available at select stores.
To celebrate the launch, BIG W is offering customers 30% off through the DoorDash app if they spend more than $70 with the code BIGWDEBUT. Terms and Conditions apply.^
*Stock levels subject to local store stock levels and availability throughout the year.
**Delivery times are estimates and are not guaranteed.
*** Store opening hours vary, check availability via the DoorDash app or at www.bigw.com.au/store-finder. Ordering cut-off times are set slightly before store closure to allow adequate time for order fulfilment.
^ Valid 13/10/26-20/11/26 or until maximum redemptions are met prior. Order $70+ from BIG W on DoorDash (excl. fees). Max discount $25. Limit 1 redemption per customer. Use code BIGWDEBUT. Other fees (incl. delivery and service fees) still apply.
ENDS
For further information, contact Woolworths Group Media Relations: 02 8885 1033 or media@woolworths.com.au
About BIG W
BIG W is one of Australia’s most loved brands and has been part of families’ lives for over 60 years. At BIG W, we put our customers at the heart of everything we do across our network of 178 stores nationally. We sell exclusive BIG W brands that are simply great quality at everyday low prices as well as feature leading international brands. Our customers can choose everything for their kids, home, themselves, for leisure and for their everyday life. Our team of over 19,000 members is located in Australia, Hong Kong and Bangladesh.
About DoorDash
DoorDash (NASDAQ: DASH) is one of the world's leading local commerce platforms that helps businesses of all kinds grow and innovate, connects consumers to the best of their neighborhoods, and gives people fast, flexible ways to earn. Since its founding in 2013, DoorDash has expanded to more than 40 countries, using technology and logistics to shape the future of local commerce and broaden access to opportunity. With a growing international presence that now includes Deliveroo and Wolt, DoorDash combines global scale with local expertise to serve communities around the world.