As retail moves at speed into a new era of technology and progress, we want to make sure that every team member has the opportunity to ride the wave of the future.

Around the globe, retail is changing at the fastest pace we’ve seen in many decades. Technological advances in automation, predictive analytics, artificial intelligence and cloud computing are driving our industry forward and helping us do a better job of meeting our customers’ changing needs. 

But these changes are impacting the fundamental nature of the work our team does each day. We recognise that our size and scale as an employer comes with responsibility to lead on issues like the future of work. Our team is critical to our success, and while we want to lead the transition to new ways of working, we are equally committed to leaving no team member behind. 

Recognising the pace of change and potential impacts on skills, we continue to invest in platforms and initiatives that support our team members in accessing learning, mentoring, and work opportunities to enable meaningful careers now and into the future. A key focus is supporting our team to build the necessary data literacy and AI skills to equip them for the future of work.